If you’re having tech troubles, it might be tempting to hire another IT professional to solve your problems. But what if that’s just a band-aid solution? The real issue rarely lies with the quantity of IT staff—it’s about having the right strategy to prevent recurring problems. Let’s dive into why small business IT support is a better option than just adding another IT guy to your team.
Your Average In-House IT Employee vs. A Managed IT Service Provider
An in-house IT employee is typically hired to maintain and troubleshoot existing systems within the company. They’re fully dedicated to your organization and have a deep understanding of your systems.
On the other hand, a managed IT service provider has a team of experts with diverse skill sets and industry experience. Small business IT support often brings fresh perspectives and can offer proactive solutions for long-term success.
So why shouldn’t you just hire another IT guy and call it a day? Let’s talk about it.
5 Reasons to Avoid the Hiring Headaches of Another IT Employee
Many companies choose to hire another internal IT employee because it seems like a more direct solution than small business IT support. However, this just leads to a never-ending cycle of hiring more and more IT staff to keep up with increasing tech demands. Here are five reasons why this approach is not sustainable in the long run.
1. Specialized Expertise Is Hard to Find in One Person
If you have an in-house IT team, chances are they’re already overworked and stretched thin. Adding another IT employee might seem like a quick fix, but it can further overwhelm your existing team. This could lead to burnout, mistakes, and ultimately more problems down the road.
Furthermore, IT is a vast and constantly evolving field. It’s nearly impossible for one person to have expertise in every area. Hiring another IT guy might fill a specific gap in your team, but it won’t guarantee comprehensive coverage of all your tech needs.
2. Scalability Challenges
As your business grows, so do its tech needs. Adding more IT employees might seem like a solution, but it’s not scalable in the long run like small business IT support is. As your company expands, you’ll need to continuously hire more IT staff to keep up, leading to higher costs and potential communication issues between a larger team.
Besides managing and troubleshooting your existing systems, IT employees are also expected to stay up-to-date on the latest technology trends and advancements. However, if they’re already overwhelmed with day-to-day tasks, staying current becomes a challenge. This means your business loses opportunities to adopt new tech that could improve efficiency and productivity.
3. The Cost of Hiring Another IT Employee
Employees are expensive, and hiring requires time, effort, and resources. Hiring another IT member means paying for salary, benefits, and training—plus any additional costs like equipment and office space. These expenses add up quickly and often don’t pay off in the long run. You need someone with the technical skills and experience, but since they’re in-house, they also need to fit in with your company culture. This process can be time-consuming and often leads to hiring the wrong person.
Additionally, IT problems vary in complexity, and not every issue requires the same level of expertise. Hiring another IT employee might bring in someone with a similar skill set to your existing team, but what about when you need specialized help?
4. IT Problems Don’t Stop After Hours
No matter how prepared your IT team is, there will always be unexpected tech emergencies. If you only have a small team, they might not have the bandwidth to handle these emergencies immediately—and the longer a tech issue goes unresolved, the more it costs your business.
IT issues can occur at any time, but having only one or two IT employees means they might not be available 24/7. What if you need urgent tech support and no one is available to help? This can lead to costly downtime and lost productivity that you might not experience with small business IT support.
5. The Importance of a Comprehensive IT Strategy
At the end of the day, hiring another IT guy won’t solve your recurring tech problems if you don’t have a comprehensive IT strategy. Instead of continually adding more staff, investing in small business IT support can provide long-term solutions for your business’s tech needs.
Managed IT service providers bring much more to the table than just an extra set of hands. These experienced and advanced teams have specialized skill sets, cutting-edge resources, and a proactive approach that prevents recurring tech problems. Plus, their predictable flat-rate pricing means no unexpected costs or budget headaches.
Invest in RedNight: Managed Small Business IT Support
Why hire another IT guy when you can have an entire team of experts dedicated to your business’s success? Instead, consider investing in RedNight, a leading managed IT service provider that can provide comprehensive and sustainable support for your small or medium business’s technology needs. Start the conversation by reaching out to us today!