About RedNight Consulting

Chris Ploessel

President

As RedNight’s President, Chris and his expertise have shaped the company’s purpose and vision. Chris utilizes his extensive technical and business expertise to benefit clients in a variety of industries. With more than 20 years in the IT industry, Chris’s strengths and experiences include the enhancement of revenue generation and cost reduction initiatives through innovative technology planning and re-architecture. He has led major technology infrastructure conversions, directed enterprise-wide initiatives, and has been responsible for crisis management, trouble-shooting, acquisition integration, and negotiations. Chris has the unique ability to articulate technology and product positioning to both business and technical users.

Charlotte Ouwehand

VP of Finance

Charlotte is RedNight’s VP of Finance. She is focused on company growth through strategic, data-driven decision making. Charlotte is the lead on financial management for the company, forecasts of revenues and expenditures as well as profitability analysis. Additionally, she oversees RedNight's compliance and legal efforts while acting as a liaison between business partners, technical experts and third-party vendors. Charlotte's diverse background include roles at ExxonMobil and Mercedes Benz as well as a multitude of international business experiences. Charlotte earned her MBA in Finance at Chapman University, CA.

Thu “TK” Aung

Project Manager

TK is the Project Manager at RedNight Consulting. He is the liaison between our customers and our technical engineers. TK has been an IT professional for 16 years and applies extensive experience in managing complex IT operations and projects. He is very skilled in translating business requirements into technical action plans. He successfully drives IT projects to produce deliverables that are in alignment of customer’s business goals. Whether a project implementation requires months or years of work, TK keeps a clear vision of the business objectives and stays focused on all the different timelines. TK always strives for excellence and is a crucial driver in building, developing and leading a diverse team.

His hobbies include CrossFit work outs, enjoying an occasional craft beer or Whiskey, traveling the world with his wife, and learning about cultures by eating local foods.

David Walker

Operations & Project Manager

David takes the role of Operations & Project Manager and is the hub connecting all spokes of the wheel. He has extensive experience in business development, IT projects and entrepreneurship. Our customers rely on him and so do we. David has the talent to break down complex IT projects and processes for people that are not as much involved in these areas, which makes him a key connector between the technical and non-technical people. Internally David is a constant contributor to improving and implementing processes that help RedNight deliver a great customer experience.

Tyler Fitzpatrick

Service Dispatcher

Tyler is the Service Dispatcher and responsible for coordinating and managing client service requests. He is a seasoned IT professional with a lifelong passion for technology. From the early days of his childhood, Tyler has been tinkering with computers, building and customizing them to his heart's content. With a wealth of technical knowledge under his belt, he's honed his expertise through hands-on experience. Beyond his technical prowess, Tyler is also well-versed in customer service, having spent years assisting clients with their IT needs. His dedication to all things IT, combined with his exceptional technical skills and customer-oriented approach, make him an invaluable asset in the ever-evolving world of technology and business demands.

Bryan Walker

Senior Software Developer

Bryan Walker is a Senior Software Developer and AWS Professional Certified Solutions Architect. He has more than 20 years of experience in his arena and heads our software development team. He specializes in database and custom software solutions for any industry. Bryan is exceptionally good at what he does, because he always thinks two steps ahead about how certain changes have an impact beyond their immediate implementation and therefore saves our customers a lot of headaches.

Benjamin Cardenas

Sr. Technical Services Administrator

Ben is your trusted technical resource on the Service Desk team. His extensive experience in the technical field in a variety of areas all come together at RedNight and are an asset for our clients. Ben can connect the dots and ask questions others might not think of. He has always been passionate about IT, likes to tinker with and learn from everything that comes his way and will always go the extra mile to make sure a task has been solved.

Dalton Lewis

Technical Services Specialist

Dalton is RedNights’ Technical Services Specialist and part of the Service Desk team. He assists our clients with figuring out any issues they encounter with his wide knowledge of PC troubleshooting. His technical background comes from working as part of a tech support team in a high paced hospital network environment. Dalton cares about customer facing issues and always treats them as a priority. He is constantly expanding his skill set and has his eyes on multiple certifications in the near future.

Brandon McEvoy

Cloud Systems Engineer

Brandon is part of the professional services team as Cloud Systems Engineer. He spent significant time around computers since an early age and his passion for technology has only increased over the years. He applies his detail oriented mindset to his ever increasing technical skills as well as the human interaction that comes with every new project. Brandon will serve you excellent technical services and stir it up with good bartender humor.

Yerika Garcia

Client Success Manager

Yerika brings over 20 years of management, leadership and process improvement experience to the team. She draws on a wide variety of industry knowledge and exposure such as construction, hospitality and commercial janitorial to craft the best consultations and solutions for our clients. Yerika has an enormous passion for continuous improvement, technology and creating excellent customer service experiences.

Yerika is a certified Six Sigma Green Belt for process improvement, earned through the Institute of Industrial Systems and Engineers in conjunction with The USC Viterbi School of Engineering.

Jorge Dominguez

Technical Services Administrator

Jorge is part of RedNights Service Desk Team as a Technical Support Administrator and assists our clients with figuring out any issues they encounter. He has multiple years of experience in the service and operational fields. Along with experience working with technical hardware, Jorge also has multiple certifications and is currently working on a Cloud Computing degree.

Fuat Goztepe

Sr. Cloud Systems Engineer

Fuat is a Cloud Systems Engineer for RedNight Consulting. He oversees the implementation, development, migration and architecture of cloud infrastructures and networks. With over 20 years of experience in IT, working from small to large companies as well as MSPs, he has built, managed, and administered Windows and Linux environments.

Ivan Paredes

Technical Services Administrator

Ivan Paredes comes with a Cybersecurity Bootcamp Certificate from the University of California, Irvine. With experience in IT Governance, Network Design, and Defensive security, he has adapted quickly at RedNight. His passion for technology has been something that he has carried with him since his early childhood. When he is not in front of a keyboard, you can usually find him working on his truck with a wrench in hand. Internally Ivan is a constant contributor to improving and implementing processes that help deliver a great customer experience.

Jon Ricca

Technical Services Administrator

Since an early age he has been fascinated by computers, and his interest in technology has only increased with time. His technical background comes from working in Retail IT and a BS in Information Systems and Cyber Security. Jon will go the extra mile to make sure an issue has been resolved to the clients satisfaction.

Nikole Pelot

Technical Services Administrator

Nikole is responsible for a vast variety of technical client requests. She graduated with a Technical Support Specialty, which is a strong foundation to continuously find solutions to new challenges at RedNight. Her passion for IT dates all the way back to her childhood.

Nikole’s knowledge from service-oriented positions makes her excel in positive client experiences. Nikole loves to encounter new things, connect with other people and explore places she hasn’t been to before. When she is not in front of a computer, you can find her in the gym lifting weights or running with her dog, Tink.

Miguel Castaneda

Service Manager

As the dedicated Service Manager at RedNight Consulting, Miguel comes with over ten years of leadership experience with customer service oriented teams. His background in team development and operational excellence creates high-performing people, who consistently exceed key performance indicators. With a passion for delivering exceptional client experiences, he is committed to driving continuous improvement and fostering a culture of trust.

James Nolan

Enterprise Client Manager

James began his career with a strong foundation in computer programming before successfully managing his own SaaS startups through to exit. Following his entrepreneurial ventures, James transitioned into senior sales leadership roles, where he specialized in Analytics and Information Management Solutions, as well as various Cloud and Networking technologies. His extensive experience in both the technical and business aspects of the industry has equipped him with a unique skill set, enabling him to drive growth and innovation.

Amanda Curtis

Client Success Manager

In the role of Client Success Manager, Amanda boasts over a decade of experience in customer service excellence. With a steadfast commitment to nurturing relationships and upholding unparalleled satisfaction, Amanda is the cornerstone of our client engagement and operations. She has cultivated a deep understanding of client needs and preferences, allowing her to tailor solutions with precision and care. A world traveler, Amanda has been exposed to many cultures and personalities, which honed her skills to adapt to different situations and needs.

Halenne Duran

Purchasing and Office Coordinator

As the Purchasing and Office Coordinator, Halenne created and developed RedNight’s Purchasing Department to build the bridge between Sales and Finance to support RedNight’s growth. Halenne has multi-industry experience with a professional background in office administration and procurement. Her B.A. from Chapman University has supported her organizational growth tailored to business communication, client relations, and operations. She is goal oriented and passionate about developing RedNight’s vendor network and strategic operations that ultimately serve an excellent client experience. Halenne’s creative contributions and sharp observations make her a great asset to the RedNight team.

Elliot Chung

Business Development

As the dedicated Sales Associate, Elliot brings a wealth of enthusiasm to our team. With a keen eye for identifying customer needs and a knack for matching them with the perfect solutions, Elliot plays a crucial role in driving our sales and building lasting client relationships. His proactive approach and deep product knowledge ensure that every interaction is both insightful and effective. Passionate about connecting with people and understanding their unique goals, Elliot leverages his experience to deliver exceptional service and support. Outside of work, he is pursuing his degree in Economics and Business Administration and the University of Michigan and is an avid outdoor hobbyist.

Jack Jack

Jack Jack loves to zoom around the house when he is happy and hides in small spaces and Quell loves her treats and thumps to warn others of danger. Bunny Besties for life!

Owner: Dalton Lewis

Quell

Jack Jack loves to zoom around the house when he is happy and hides in small spaces and Quell loves her treats and thumps to warn others of danger. Bunny Besties for life!

Owner: Dalton Lewis

Goldie

Goldie is a happy-go-lucky golden doodle from the Netherlands, who is getting curlier (and dare we say cuter) by the day. He will dissect any squeaker for you from a stuffed toy and loves a good puddle. He loves to unleash a charm offensive onto every passerby, but does not have a lot of patience for the pup-arazzi.

Winston

Winston Montgomery is a 11+ years old Pembroke Welsh corgi. He is glued to his dad, Fuat, unless food is around, then he becomes a scavenger. Winston loves squeaky toys and is surgical in getting the squeaker out.

Owner: Fuat Goztepe

Panda

Panda is a German Shepherd/Belgian Malinois mix. He loves to work and play hide and seek.

Owner: Yerika Garcia

TinkerBell

Tinkerbell (Tink) is 11 years old. She is a lovely Catahoula mix that gets mistaken for Scrappy Doo with every new face she meets. She loves to take long naps wrapped up in blankets. She has recently reunited with her love for bones and treats. She follows her mom, Nikole, around everywhere and greets everyone at the office with love.

Owner: Nikole

Chief

Chief likes being lazy, eating treats and hanging in the garage to watch people as they walk by. Also likes to eat and lay in the grass.

Owner: Tyler Fitzpatrick

Athena

Athena is a lovable Corgi with a healthy appetite for any and all treats! Opposite from her sis Choco, she loves window shopping at the mall and getting attention from all humans.

Owner: Jeff Jung

Jax

Athena

Athena is a lovable Corgi with a healthy appetite for any and all treats! Opposite from her sis Choco, she loves window shopping at the mall and getting attention from all humans.

Owner: Jeff Jung

Athena

Athena is a lovable Corgi with a healthy appetite for any and all treats! Opposite from her sis Choco, she loves window shopping at the mall and getting attention from all humans.

Owner: Jeff Jung